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Information to help customers
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Payment Protection Insurance - complaints handling

Payment Protection Insurance - complaints handling

21/04/2011

The BBA's members will continue to handle all PPI-related complaints in accordance with FSA rules. read more

Payment Protection Insurance (PPI)

Payment Protection Insurance (PPI)

20/04/2011

Why the BBA brought a judicial review read more

A letter on PPI complaints handling

A letter on PPI complaints handling

26/10/2010

In response to requests from individual claimants and their agents, the BBA has issued a letter… read more